Privacy Policy

This Privacy Policy explains how Little Willow Sleep (“we”, “us”, “our”) collects, uses, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

WHO WE ARE

Little Willow Sleep
Email: Abi@littlewillowsleepconsultancy.co.uk
Data Controller: Abigail O’Reilly

INFORMATION  WE COLLECT

We may collect and store the following personal information:

• Parent or guardian name
• Email address and contact details
• Baby’s first name, age, and sleep-related information
• Health or developmental information relevant to sleep (provided voluntarily by you)
• Consultation notes and sleep plans
• Payment and billing information (processed securely by third-party providers)

We only collect information that is necessary to provide our services.

HOW WE USE YOUR INFORMATION

We use your personal data to:

• Provide sleep coaching services
• Create personalised sleep plans
• Communicate with you regarding appointments and support
• Maintain accurate client records
• Meet legal or accounting requirements

We do not sell or share your personal data for marketing purposes.

LEGAL  BASIS FOR PROCESSING DATA

We process your personal data under the following lawful bases:

• Contract – to provide agreed sleep coaching services
• Consent – where you voluntarily provide sensitive information
• Legal obligation – for record keeping and tax purposes

You may withdraw consent at any time by contacting us in writing.

HOW  YOUR DATA IS STORED

Your data is stored securely using password-protected systems and devices. Reasonable steps are taken to protect your information from unauthorised access, disclosure, or loss.

We only retain personal data for as long as necessary to provide services or meet legal obligations.

SHARING  YOUR DATA

We do not share your personal information with third parties, except:

• When required by law
• With secure service providers (e.g. payment processors or scheduling systems)
• With your explicit consent

All third parties are required to comply with data protection laws.

YOUR  DATA PROTECTION RIGHTS

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to data processing
• Request data portability

To exercise these rights, please contact us at abi@littlewillowsleepconsultancy.co.uk

CONFIDENTIALITY

All information shared during consultations is treated as confidential. We will never share identifiable information without your permission unless required by law.

COOKIES      

Cookies may be used to improve user experience. You will be notified of cookie usage where required.

CHANGES  TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The most recent version will always be available upon request or on our website.

CONTACT    US

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Little Willow Sleep Consultancy
Email: Abi@littlewillowsleepconsultancy.co.uk